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Owner account
ConciergeDeck owner account
Sign in to manage an existing company account, or create a new owner account.
Account owner
ConciergeDeck account
Email verified
Plan
0 sites · 0 devices
Overview
Company status
Site logins currently in use.
Registered concierge phones and tablets.
Optional per site once included in the plan.
Verify the owner email
Verification is required before site logins can be created.
Plan capacity exceeded
Some site or device access is paused by the current plan limit.
Sites
Each building signs in with a site ID and password. Staff select their own profile after site sign-in.
Loading site allowance...
Your current plan has no free site slots.
Create a site login
The password is displayed once after creation.
Billing
Subscription and invoices
Review the selected plan, subscription status and secure billing management.
No active plan
Choose a plan to continue subscription setup.
Cloud data retention
Selected plan
See all plans
Review subscription
ConciergeDeck plan
Selected plan
No plan selected
Choose the site and device capacity that fits your operation.
Choose a planStep 2 of 3Verify the owner email
Your plan is saved. Use the link in the owner inbox, then return here to continue.
Secure checkout opens on a separate payment page. Your first subscription includes a 30-day trial; returning accounts are billed immediately.
Devices
Registered concierge devices
A device appears after it signs in with a site ID. Removing it frees the plan slot.
Setup
Prepare the first site
Resident email is optional and remains off until an owner enables it for a site.
- 1Verify owner emailWaiting
- 2Choose a planContinue to billing
- 3Create a site loginCreate in Sites
- 4Sign in on the site deviceInstall app
- 5Run a test parcelBefore go-live
Account
Company account settings
Security and lifecycle controls for the ConciergeDeck owner account.
Company
Company profile
Owner sign-in
Email and password
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Site passwords are separate — manage them per site in the Sites tab.
Permanent action
Delete company account
This ends subscription billing immediately and permanently removes the company account, site access, registered devices, and ConciergeDeck-hosted operational records. Export anything the company must retain before continuing.
Help & Setup
How ConciergeDeck works
Owner guidance for setup and daily control
Use this area for owner setup and account controls. Reception tasks are shown in How ConciergeDeck works.
Owner setup
Prepare the account and first building
Review the plan, create site access and connect the first reception device to the correct building.
ConciergeDeckOwner setup
Plan · 01Confirm the account capacity.See the active plan, sites and devices together.
Billing · 02Keep billing in one place.Subscription status remains clear.
Sites · 03Create the building login.Every site receives separate access.
Ready · 04Finish the launch checklist.The first site is ready for reception.
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Settings & Cloud
Control site policy, devices and sync
See where owners manage optional resident email, registered devices and Cloud plan sync controls.
ConciergeDeckSettings & Cloud
Policy · 01Keep resident email owner-controlled.Parcel notices remain off until enabled.
Theme · 02Work clearly in any light.Each device keeps its preferred appearance.
Access · 03Know which devices are active.Site, platform and activity stay visible.
Cloud · 04Sync stays under control.Manual sync and 05:00 London automation.
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