Simple monthly plans

Choose the plan that matches your sites and devices.

Every plan includes Parcel Desk, Key Desk, staff profiles and searchable operational records. Upgrade when your portfolio or device needs grow.

30-day trial for new subscriptions Secure card payment Cancel from your owner account

Plans

Start with the buildings you manage today.

The 30-day trial is available on the first subscription for an owner account. Monthly billing starts automatically after the trial unless cancelled.

Starter

2 sites

For one or two residential sites.

£59/month

2 sites and 2 authorised devices
Parcel Desk — intake, release and records
Key Desk — keys, fobs and custody audit
Resident directory and staff profiles
Resident email notices
Cloud sync between devices

Professional

5 sites

For busy desks and growing property teams.

£129/month

5 sites and 5 authorised devices
Everything in Starter
Resident email notices — individual and batch
Cloud sync between devices

Portfolio

10 sites

For managing agents with a wider portfolio.

£229/month

10 sites and 10 authorised devices
Everything in Professional
Priority support
Cloud sync between devices

Cloud

15 sites

For portfolios that share site records across authorised devices.

£349/month

15 sites and 15 authorised devices
Everything in Portfolio
Cloud sync — scheduled daily and manual

Prices shown are monthly and include VAT. Device limits are totals across the owner account. Card details are collected securely by Stripe when checkout begins. Existing customers may not be eligible for another trial.

Compare

Parcel Desk and Key Desk are included from Starter.

Higher plans add site and device capacity, resident notices, support and cross-device site sync.

Capability	Starter	Professional	Portfolio	Cloud
Sites	2	5	10	15
Authorised staff devices	2	5	10	15
Parcel Desk intake and release	Included	Included	Included	Included
Key Desk hand-in and hand-out	Included	Included	Included	Included
Staff profiles and audit record	Included	Included	Included	Included
Optional resident email	—	Individual and batch	Individual and batch	Individual and batch
Shared site records between devices	—	—	—	Scheduled and manual sync
Support	Standard	Standard	Priority	Priority

Pricing questions

Before you subscribe.

How does the trial start?

Choose a plan once, create and verify the owner account, then continue to secure checkout. The selected plan stays attached throughout.

How are devices counted?

Each phone or tablet authorised for staff use counts as one device. The plan limit applies across the owner account.

Can I change plans later?

Yes. Plan and billing controls are available from the owner account. Capacity changes take effect according to the terms shown before confirmation.

How does the 30-day trial work?

A first ConciergeDeck subscription starts with a 30-day trial. Monthly billing begins automatically afterwards unless the subscription is cancelled. Checkout shows the exact terms before confirmation.

Can resident email remain off?

Yes. Parcel notification email is optional per site and is off by default. Account verification and billing notices are separate owner communications.

What does Cloud add?

Cloud lets authorised devices for the same site exchange operational records, with scheduled daily sync and an on-demand sync control.

Larger operations

Need more than 15 sites?

Discuss custom capacity, procurement, migration support and a managed rollout with ConciergeDeck.

Contact sales